Maryville Spine & Laser: Our Commitment to Non-Discrimination
At Maryville Spine & Laser Chiropractic Clinic, we are dedicated to providing exceptional care to all members of our community in Maryville, TN. Our office complies with all applicable Federal civil rights laws and firmly believes in treating every individual with dignity, equality, comfort, and independence. We do not exclude anyone or treat them differently based on race, color, national origin, age, disability, or sex.
Our Commitment to Accessible Services
To ensure effective communication and equitable access to our services, Maryville Spine & Laser Chiropractic Clinic provides:
- Free Aids and Services for People with Disabilities:
- Qualified sign language interpreters
- Written information available in other accessible formats (e.g., large print, audio, accessible electronic formats)
- Free Language Services for Non-English Speakers:
- Qualified interpreters
- Translation services for written information
- Information available in other languages
If you require any of these supportive services, please contact our clinic directly. Our Doctor and staff are ready to assist you.
Filing a Grievance with Our Office
If you believe that Maryville Spine & Laser Chiropractic Clinic has failed to provide these services, or has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you have the right to file a grievance directly with our Doctor.
You can file a grievance in person, by mail, fax, or email. For contact details, please refer to the "Contact" tab on this website. If you need assistance with filing a grievance, our Doctor and staff are available to help you through the process.
Filing a Civil Rights Complaint with Federal Authorities
You also have the right to file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.
You can do this electronically through the Office for Civil Rights Complaint Portal:
- Online Portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
Or by mail or phone at:
- U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
- Phone: 1-800-368-1019
- TDD: 800-537-7697
Complaint forms are also available at: https://eforms.state.gov/Forms/ds4282.PDF