Privacy Policy: Protecting Your Information at Maryville Spine & Laser


At Maryville Spine & Laser Chiropractic Clinic, we deeply respect your privacy and are committed to protecting the information you share with us. This policy outlines how we collect, use, secure, and manage your personal data when you interact with our website and services, including our SMS messaging.


Effective Date: January 14, 2013 (SMS section effective from 8-8-13, as noted in the HIPAA policy, but the main privacy policy has an earlier date. I'll maintain the original date given here for this policy.)


Your Privacy with Our SMS Messaging Service

When you opt-in to our SMS messaging service, you agree to the following terms regarding your data:

  • Data Collection: We collect your name, email address, mailing address, and mobile phone number. This information may be gathered via our website contact form, email, rental agreements, or third-party reservation systems.
  • Data Usage: We use your data exclusively for sending essential updates, valuable promotions, and helpful reminders related to our services and your appointments.
  • Data Security: Your data is protected using secure storage measures to prevent any unauthorized access.
  • Data Retention: We retain your information for as long as you are subscribed to our SMS service. You can request deletion of your data at any time.


Important SMS Details:

  • Message and Data Rates: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited plan. Messages are recurring, and frequency may vary.
  • Contact for Help or Opt-Out: For assistance or to stop receiving messages, you can contact Maryville Spine & Laser at (865) 466-6500 or drsanford@maryvillespineandlaser.com.
  • Opt-Out Process: You can opt out of our SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to the provided phone number or email. After unsubscribing, you will receive a final SMS confirming your removal, and your number will be deleted from our list within 24 hours.
  • Non-Sharing Commitment: We do not share your mobile data with third parties for marketing purposes. Maryville Spine & Laser will not sell, rent, or share any collected mobile numbers.


Website Data Collection and Usage

Maryville Spine & Laser Chiropractic Clinic is committed to protecting your privacy when you use our website. Should we ask for information by which you can be identified while using this website, rest assured it will be used in accordance with this privacy statement. We may update this policy periodically, so please check this page for any changes.


We may collect the following types of information:


  • Name and job title
  • Contact information, including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers


We require this information to understand your needs and provide you with better service, specifically for:

  • Internal record-keeping.
  • Improving our services and offerings.
  • Periodically sending promotional emails about new services, special offers, or other information we think you may find interesting (using the email address you've provided).
  • Occasionally contacting you for market research purposes via email, phone, or mail.
  • Customizing your website experience based on your interests.


We will never sell your information. While we may provide your information to trusted third-party partners for specific marketing or promotional purposes directly related to our services, we maintain strict controls over its use.


Data Security: Protecting Your Information

We are fully committed to ensuring your information is secure. To prevent unauthorized access or disclosure, we've implemented robust physical, electronic, and managerial procedures to safeguard and secure the information we collect both online and offline.


How We Use Cookies on Our Website

A cookie is a small file that requests permission to be placed on your computer's hard drive. Once you agree, the file helps analyze web traffic or notifies you when you visit a particular site. Cookies enable web applications to respond to you individually, tailoring operations to your needs and preferences by gathering and remembering information.

  • We use traffic log cookies to identify which pages are being used. This helps us analyze website traffic data and improve our site to better meet visitor needs. This information is used for statistical analysis only and then removed.
  • Overall, cookies help us provide you with a better website by allowing us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any personal information about you, beyond the data you choose to share with us.


Your Choices Regarding Cookies:

You can choose to accept or decline cookies. Most web browsers automatically accept them, but you can usually modify your browser settings to decline cookies if you prefer. Please note that declining cookies may prevent you from taking full advantage of all website features.


Links to Other Websites

Our website may contain links that enable you to easily visit other websites of interest. However, once you use these links to leave our site, please note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. These external sites are not governed by this privacy statement. We advise you to exercise caution and review the privacy statement applicable to the website in question.


Controlling Your Personal Information

You have control over your personal information. You may choose to restrict its collection or use in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box you can click to indicate that you do not want the information to be used for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at drsanford@maryvillespineandlaser.com.


You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you, please write to drsanford@maryvillespineandlaser.com.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.